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  •   This page is designed to get instructors started with GDP11e and is subject
      to change
    as GDP features are released. Check the date in the footer of each
      file to verify the most recent posting.
  •   It is advisable to read these files in the order in which they are presented.
  •   Feel free to download or link to any file and use it as a resource in your class. To
      customize these handouts, download them in Word, edit them as desired, and
      save them as a Word file or PDF file.

Help and training: Click here for information on help and training.

GDP preview: Visit the demo site at Contact the CXG Digital Technical Support for the log-in credentials. Click Sales Rep Locator to find your school's representative.

GDP online account: When you are ready to adopt GDP11e, McGraw-Hill will create a URL specific to your school, which your instructors and students will all use to log on to GDP. One person will be assigned the role of GDP Administrator for your school whose basic duty is to assign Full Instructor roles and perhaps create Classes, Class Sections, and adjust Preferences. After that, Full Instructors can enroll new students, adjust Preferences, and so forth, so students can begin using GDP.

Course Manager: Classes, Preferences, Roles, Students, Resources, and Tips

Managing Classes & Class Preferences in Course Manager [PDF]

Includes a list of steps for an Administrator or Full Instructor to use GDP's Course Manager to:

  1. Understand Full Instructor and Limited Instructor roles.
  2. Create, edit, delete, archive, and reactivate Classes, Sections, and students.
  3. Manage Preferences and Resources, and use Simulated Student.
  4. Complete end-of-term activities: Delete unregistered students; archive Classes, Sections, and students; empty Student Portfolios; reassign returning students; set registration preferences for past and present term; copy or create new Classes; and set registration preferences; disable scoring in archived Classes and Sections.
  5. Complete start-of-term activities: Reassign returning students and perhaps empty Student Portfolios; create and pre-enroll new students; set up Class Preferences and Resources for new classes.

Instructor Roles Permissions in Course Manager [PDF]

Includes a table with a summary of permissions for these instructor roles: Administrator, Campus Administrator, Full Instructor, Limited Instructor, and Assistant. The Inactive Instructor role is also discussed.

Managing New Students in Course Manager [PDF(password protected)

Includes a list of steps for an Administrator or Full Instructor to use GDP's Course Manager to:

  1. New students can access GDP via temporary Courtesy Access, Proficiency codes, and Placement Tests.
  2. Consider posting Lessons 1-5 as a File Resource.
  3. Prepare and import an Excel class roster to pre-enroll new students.
  4. Set up e-mail accounts.
  5. Create and assign new students to a Class/Section.
  6. Access assigned student lists: active (non-archived) and archived students; available (unassigned) and assigned students (to remove/assign them); assigned students and their Progress Reports.
  7. Reassign a student, and delete unregistered students
  8. Archive Full (registered) Students (and vice versa).
  9. Access Archived Student list.
  10. Register pre-enrolled students and self-register students at log on.
  11. Use the Student Portfolio and add comments.
  12. Manage students between terms.










Managing Resources in Course Manager [PDF]

Includes a list of steps to use GDP's Resource feature to create and assign file and link resources, which students access from My GDP, Resources. This handout includes a complete list of suggested Link Resources.

  •  File Resource: a link to an actual file you create and upload to GDP (perhaps handouts such as a course outline, weekly assignment sheet, or class announcements) or a file you download from a Web site.
  •  Link Resource: a link to any link anywhere on the Internet—an external Web site, your
     school’s Web site, or a link to a page or handout posted at this Web site.
Resources can be scheduled to "appear" and "disappear" from the student list of resources on any given date and time. Consider going green by replacing printed handouts with electronic ones. Here is a list of topics:
  1. Creating, assigning, scheduling, editing, removing (unassigning), and deleting file and link resources.
  2. Verifying assigned resources via Simulated Student.

Unit 1, Lessons 1-5: Instructors may duplicate for the first five lessons until students have a textbook.

Managing Detailed WPM Reports in Course Manager [PDF]

Includes detailed steps to use GDP's Detailed WPM Report Table/Charts feature to generate both a Detailed WPM Table and a Detailed WPM Chart, which displays the data as a bar chart. These reports allow you to:

  • Generate a listing, for example, of all timed writings or only the best timed writings for a given student, Campus, Class, or Section or for multiple Classes and Sections.
  • Includes columns for WPM and Errors so you can view all results simultaneously.
  • Is useful at the end of a school term when you need easy access to all timed writing results data for the school term, which you can filter specifically in order to return an automatic WPM average a final grade for timed writings that reflects your course standards.

Course Manager Tips [PDF]

Password Note: This file includes sensitive information and is password protected. To find the password, open Course Manager, click the Help button; on the GDP Instant Help window, you will see a password listed to access the GDP 11 Online Learning Center (OLC). Use this same case-sensitive password to open any password-protected file on this site. If you are prompted with a message such as "The server at requires a username and password" or something similar when you attempt to save a file, just click Cancel and you should be able to save to your computer without issue. Internet Explorer is a more reliable browser to use to open password-protected files.

Includes information regarding some basic navigational and conceptual features of Course Manager to help you use it more efficiently, such as:

  1. Expanding and collapsing Classes and Sections.
  2. Using Actions menus, Edit, secondary tabs, and Edit Details for a Class, Class Section, or Student.
  3. Using Students tab filters.
  4. Opening and using the Student Portfolio.
  5. Using the Student Portfolio: sorting by Column Heading, Date, and Lesson Time; expanding/collapsing, annotations; exporting and printing results.
  6. Understanding Student Portfolio for time tracking/Total Time, exporting to Excel, and using Sort and SUM for Time Spent.
  7. Using the Detailed WPM Table Report.
  8. Finding a missing class or student.
  9. Using Scheduling as a testing and document processing strategy:
  10. Using Simulated Student.

Message Center

Message Center  [PDF]

Communicate internally via GDP's Message Center to an entire Class or Section or to individual students. Monitor and archive all communication between instructors and students in one place thereby eliminating the need for external e-mail.

  1. Access Message Center via Course Manager under the USERS pane and access Preferences for Class or Section to enable or disable Message Center .
  2. Create and send a message to a Class, Section, or individual students.
  3. Access Message Center as a student via My GDP, Message Center.

Placement Tests


Click here for details on using Scheduling to enable Placement Tests. Specifically, in Scheduling & Report Strategies for Testing & Document Processing, see the section "Scheduling, Proficiency Codes, and Placement Tests" in

Placement Test B: Timed Writing  [PDF] (password protected)

You can post this file as a File Resource for your Proficiency Students. They can open it via My GDP, Resources. It includes directions to take Placement Test B: Timed Writing, and it includes copy for the timed writing. You could duplicate it in advance so students have copy available. See GDP Resource Feature for details.

Interim Gradebook






Setting Up an Interim Gradebook, by Arlene Zimmerly  [PDF]

Includes information regarding setting an Interim Gradebook based on the course outline and assignments from the Computer Keyboarding 1 Online course Web site. (Also see the Interim Gradebook Guide.)

  1. Assessment plan.
  2. Configure Gradebook, Scales, and Categories.
  3. Create Categories, assign Weights, configure Exercises, and crosscheck the Required Exercises List.
  4. Enter grades for Nonbook Categories, use Lock/Unlock Grade, and toggle Grade Inclusion.
  5. Use the Portfolio and advanced Portfolio filters.
  6. Copy Gradebook and troubleshoot.


NOTE: See the Assignments page on the Computer Keyboarding 1 site to download an Excel spreadsheet you can customize to calculate an ongoing, in-progress grade as an alternative or complement to the Interim Gradebook.

Browser Setup

Decide which browser to use: Internet Explorer or Firebox. Read about the advantages of each one in these handouts before deciding. Then follow the steps for Internet Explorer or Firebox to prepare your campus lab for GDP.

Students: The information in these handout and on this Web site is designed primarily to help  instructors on campus prepare for GDP. Always check with your own instructor first before taking any steps whatsoever to get ready for GDP11e!

Getting Ready for GDP11e With Internet Explorer [PDF]  
Getting Ready for GDP11e With Firefox

Includes a list of technical steps instructors should consider before imaging campus labs to:

  1. Set all Word and browser options.
  2. Update Adobe Flash Player and add a PDF reader.
  3. Create a GDPFILES directory (optional) and enable one-click cleanup of GDP files on the Windows Desktop (optional).

Scheduling and Report Strategies for Testing & Document Processing


Click here for details.

Practice Exercises & Document Processing

GDP11e uploads all skillbuilding activities automatically. Downloading and uploading files for document processing does not begin until the first Practice exercise in Lesson 21. Lesson 21 is an ideal opportunity to demonstrate file management routines in GDP because students are comfortable with skillbuilding routines and ready for document processing. To access Practice exercise solutions, visit the Resources Tests page, "Tests and Solutions." Also refer to the presentation "Orientation to Word Processing" on the Computer Keyboarding 1 Online course Web site.

Saving Practice Exercises. Practice exercise Word files are never saved or recorded in any way in the Portfolio nor are any practice files ever uploaded by the student or automatically to the GDP server. That said, students are directed to save some Practice exercise Word files. However, where they save them and whether or not the instructor ever sees them is up to the discretion of each instructor.

Assessing Practice Exercises. If instructors wish to assess a completed Practice exercise, they should tell students how to submit such files, perhaps via e-mail or perhaps via a printout of the final solution. If instructors wish to assess the solutions for a given Practice exercise, they should visit the Online Learning Center where the solutions are posted.

Time Spent on Practice Exercises. When a Practice Exercise menu item has been visited, GDP will begin accumulating time for that menu item. However, that item and the cumulative time spent on it will not be recorded in the Portfolio until the student clicks Start Work. Time Spent begins to accumulate only when students click Start Work from the Practice Exercise screen and ends when students click Next. If students return and click Start Work and Next on a subsequent attempt, the attempt number will not increase. However, Time Spent and Total Time will continue to accumulate.

If students exit GDP without clicking Next, no Time Spent will be recorded. Instructors who are concerned about time reporting should tell students to click Start Work immediately and then read the WM directions and complete the exercise. Only then should they click Next. In this way, time reporting will be completely accurate for that Practice Exercise. See Time Spent and Total Time in the Portfolio, "Time Tracking for Practice Exercises" for examples and details.

Time Spent and Total Time in the Portfolio [PDF]

Includes information regarding:

  1. Time management guidelines and time tracking for skillbuilding, document processing jobs, document formatting, and Practice Exercises.
  2. Understanding GDP Total Time.
  3. Exporting Student Portfolio to Excel, and using sort and SUM features to calculate Total Time in Excel.

Practice Exercises & Document Processing [PDF]

Includes information regarding:

  1. Browsing concepts in Windows.
  2. Practice exercise, Lesson 21E, using Internet Explorer or Firefox.
  3. Correspondence 30-19, a typical document processing job, using these GDP features: Start Work, Save As, Return to GDP, Browse, Submit Work, Scoring Results, and Edit.

  4. Proofreading Checks.

  5. Changing a previous document processing job such as Correspondence 26-4.
  6. Reference initials in correspondence.
  7. Viewing comments, advanced filters, Time Spent, Total Time, Proofreading Checks, and Attempt Origin in the Portfolio.

Formatting Assistant  [PDF]

This handout is also available in GDP Instant Help: Click Help, click View All Entries; in the left pane under Resources, click the link for Formatting Assistant. If you wish to score formatting, you must enable the Formatting Assistant when you set up Class and Section Preferences in Course Manager. (See Managing Classes & Class Preferences in Course Manager [PDF] for details on setting Preferences.) GDP looks for the expected formatting elements and reports any missing expected formatting via the Formatting Alerts pane, but it's virtually impossible to detect all instances of unexpected formatting. The Formatting Assistant provides useful feedback, but you should always open the job in Word and review it before making a final assessment: From the Student Portfolio, under the Date column, click the arrow next to the desired job to expand it; click Details for the desired attempt; click View in Word. See the movie "INSTRUCTOR: Formatting Assistant" for further details.

Best Practices

Best Instructor Practices [PDF] (This handout is password protected.)

Best Classroom Practices for Students [PDF]

Includes a list of best practices for students for browser and Word settings, registration codes, daily routines, resources, and document processing.